Sri Vijaya Puram, October 18: Reem Indane Service, the LPG distributor at Rasheed Building, RGT Road, Sri Vijaya Puram, has strengthened its customer care with a commitment to resolve LPG-related complaints within 48 hours of receipt. The distributor has urged all LPG consumers to keep their registered mobile numbers, addresses and consumer details updated to ensure smooth communication and avoid preventable delivery delays.
Consumers can reach customer care by calling 9434271222, the additional customer care number 9531944444, WhatsApp 8900999992, or by email at reemindanecustomercare@gmail.com.
If there is no response, or a complaint remains unresolved after 48 hours, consumers may escalate the matter directly to the management team: Ranjini, Public Relations Manager and Chief Coordinator, at 7063997288; Shyamal, Field Manager, at 7407806675; and Santhosh, General Manager, Sales and Stock, at 9600071393. When contacting the team, consumers are asked to provide their consumer number, complaint details and the date they first reported the issue to help with effective follow-up.
Consumers are advised to save these contact numbers, update their LPG consumer details and report any service concerns promptly. The distributor said it would appreciate customers sharing their issues, complaints and suggestions through its WhatsApp numbers or email so that the team can review them and act as quickly as possible.
Reem Indane Service thanked IndianOil and the Civil Supplies Department for supporting LPG distribution across the islands, and local councillors, leaders and Pradhans for their support and cooperation in the smooth distribution of LPG in their areas. The showroom can be contacted at 9434271222 or 03192-235478.