John Wilbert &Vikramaditya
Port Blair, March 27: The residents of Katchal Island have been facing network issues with the BSNL mobile network for the past four days, causing inconvenience and distress to the people on the Island. Katchal residents alleged that due to the frequent network fluctuations, they were unable to make calls even in emergencies related to health issues or other urgent matters.
According to reports, the lack of connectivity has left residents and government servants situated on the island unable to contact their family members, relatives, and friends outside the island or in mainland India. Mr. GT. Lawrence, General Secretary of Katchal Settler’s Welfare Association, stated that people faced many problems due to the network problem, and despite complaining, the BSNL technical team was unable to rectify the issue, and the connection remains unstable.
In response to the matter, a senior officer of BSNL informed Andaman Sheekha that the BSNL is aware of the issue and has been working on fixing the problem for the last four days. The officer stated that Katchal Island is directly connected to a satellite connection, and four days ago, due to some technical problems, the connection broke with the tower, and mobile connections stopped working. Only FTTH was working on the islands, and from this evening, the connection has been restored.
The officer further explained that an alternate connection has been built up with Vikash Nagar Nancowrie, and once the connection is completed, an alternate connection will also be available in case of any further interruption. The team is working on improving the connection for better connectivity. The officer assured the public that once the connection is fixed, the problem will be resolved in no time.
