MESSAGE

I am delighted to learn that the Department of Civil Supplies & Consumer Affairs is observing National Consumer Day in these Islands, in unison with the rest of the nation, on the 24th of December, 2024. This year’s theme, “Virtual Hearings and Digital Access to Consumer Justice,” is particularly relevant in the context of the dynamic changes brought about by the digital age.
In this era of rapid technological transformation and the exponential growth of e-commerce, consumer protection has acquired unprecedented significance. As online transactions become an integral part of modern life, it is imperative to ensure that consumers are not only aware of their rights but are also shielded from the emerging risks and challenges of the digital domain.
In a world where transactions occur at the speed of a click, our resolve to safeguard consumer interests must remain steadfast. Upholding transparency in digital commerce, implementing robust data protection measures, and fostering fair business practices are essential to cultivating a secure and trustworthy digital marketplace. Equally important is the need to educate consumers about potential risks, including fraudulent practices, and empower them with the tools to navigate the digital economy confidently.
As we collectively strive to build a user-friendly and secure digital environment, let us prioritize innovation and inclusivity. By staying informed, demanding accountability, and advocating for stronger consumer protection mechanisms, we can create a marketplace that not only encourages seamless cashless transactions but also instils confidence and trust among its users.
Empowered consumers are the bedrock of a thriving economy and a progressive society. On this occasion of National Consumer Day, I extend my heartfelt greetings to all the residents of these Islands. I urge everyone to remain vigilant, embrace secure transaction practices, and contribute to the creation of a safe and equitable digital ecosystem.

Sd/-
(Admiral DK Joshi)
PVSM, AVSM, YSM, NM, VSM (Retd.)
Lt. Governor, A & N Islands
& Vice Chairman, Islands Development Agency