Mayabunder Correspondent
Mayabunder, Apr 15: Due to alleged ill-treatment and biased attitude of the PMB and DSS staffs, stationed at Mayabunder jetty, the passengers are facing untold difficulties while boarding the ferries.
Several incidents have been witnessed by the general public when women and senior citizens were ill-treated by the staffs of DSS and PMB. Senior citizens with luggage are not allowed to take an assistant to carry their luggage to boat, which is berthed at a distance of approx. 200 Mts. from the main gate.
Whenever senior citizens demand an assistant to carry his/her luggage to the boat, the staffs allegedly mis-behave with them and ask them to carry their luggage by their own. Though the check-in and sailing time, has a gap of 2 hours as per the tickets but the real practice of the staff concerned are contrary to the norms as the passengers are allowed to check in, only 15 Minutes prior to the sailing time.
The irony in this is that no visitors or assistants other than the officers with their family on their evening walk or the kith and kins of the jetty staffs are allowed inside the main gate during the sailing time. Officers concerned should look into the matter and take necessary measures to ensure a safe and happy journey for the passengers, including senior citizens.
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